Privacy policy Alltracks

About our Privacy policy

Alltracks cares about you privacy. We only process the information we need for our services (to improve our services) and handle the information that we have on you with care. We will never use your information for commercial goals.

This privacy policy applies to the use of the website and the services provided by Alltracks unlocked. The effective date for the validity of these terms is 24/05/2018, with publishing a new version will void the validity of all previous versions. This privacy policy describes what information about you we collect, where these data are used, and with whom and under what conditions this information may be shared with third parties if necessary. We also explain to you how we save your data and how we protect your data against abuse and what rights you have with respect to the personal data provided by you to us.

If you have any questions about our privacy policy, please contact our contact for privacy issues, contact details can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your details, where we save this (let), which security techniques we use and for whom the data is transparent.

Online store software

WooCommerce
Our online store is developed with software from WooCommerce, we have chosen for our Web hosting for Neostrada (total holding b.v.) and Versio. Personally identifiable information for the benefit of our services is available to us and will be shared with this party. Neostrada (total holding b.v.) and Versio have access to your information to offer us (technical) support, they will never use your data for any other purpose. Neostrada (total holding b.v.) and Versio are based on the agreement we have concluded with them required to appropriate security measures. Our online store is developed with software from WooCommerce, we host our store on a server in shared management. We have taken appropriate technical and organizational measures to prevent abuse, loss or corruption of data as far as possible. These security measures include the application of SSL encryption and a strong password policy. There are regular backups made to prevent loss of data.

Webhosting

Neostrada (total holding b.v.) and Versio
We take Web hosting and email services from Neostrada (total holding b.v.) and Versio. Neostrada (total holding b.v.) and Versio processes personal data on behalf of us and uses your data for its own purposes. This party can collect metadata about the use of the services. These are not personal data. Neostrada (total holding b.v.) and Versio have appropriate technical and organizational measures taken to loss and unauthorized use of your personal data. Neostrada (total holding b.v.) and Versio are based on the agreement to secrecy.

Zoho.eu
For our regular corporate e-mail traffic we use the services of Zoho.eu. This party has appropriate technical and organizational measures taken to abuse, loss and corruption of your and our data as far as possible. No one else has any access to our mailbox and we treat all our confidential email traffic.

Payment processors

TargetPay
To handle a (part of) the payments in our shop, we use the platform of TargetPay. TargetPay processes your name, address and residence details and your payment details such as your bank account or credit card number. TargetPay has taken appropriate technical and organizational measures to protect your personal data. TargetPay reserves the right to use your information to improve the service and under them (anonymized) data with third parties. All the above mentioned guarantees relating to the protection of your personal information is also applicable to the components of services for which TargetPay enables a third party. TargetPay stores your data is no longer than the statutory time limits is allowed.

Shipping and logistics

PostNL/TNT/DHL/UPS
If you place an order at our company, it is our task to ship your package. We use the services of PostNL, TNT, DHL and UPS to carry out the deliveries. It is for that, we need your name, address and residence to share data with the companies above. These companies use this information only for the purposes of the performance of the contract. In the event that this shipping parties use subcontractors, they also share your data to these parties.

Purpose of the data processing General purpose of the processing
We use your data solely for the purposes of our services. That is to say that the purpose of the processing is always directly connected with the command you provided. We use your information for marketing (targeted). If you share information with us and we use this information to – other than at your request – later contact you, we will ask you for this explicit permission. Your information will not be shared with third parties, other than to accounting and other administrative obligations. We work with Administration Office Dekkers. These third parties are all held to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our Website will be processed with the aim to further improve our services. This information (for example, your IP address, Web browser and operating system) are not personal data.

Cooperation in fiscal and criminal investigation
In common cases, Alltracks which is required by law to be held to sharing your data related to fiscal or criminal investigation by the Government. In such a case we are forced to share your information, but we will within the possibilities that the law provides otherwise require.

Retention periods
We will retain your information for as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. Indicate this with us we will forget this also perceive it as a request. We have obligations under the applicable administrative invoices with your (personal) data, these data will we so for as long as the applicable period shall start to run. Employees, however, have no access to your client profile and documents we have manufactured in response to your command.

Your rights
On the basis of the applicable Dutch and European legislation as a data subject, you have certain rights with regard to the personal data that are processed by us or on our behalf. We describe below what rights these are and how you can rely on these rights.

To start we will send to prevent abuse transcripts and copies of your data with us already known only to your email address. In the event that the data on a different email address or, for example, wish to receive by post, we will ask you provide proof of identity. We will keep a record of completed requests, in the case of an accounting request we forget anonymized data. All transcripts and copies of data you will receive in the machine readable data format that we use within our systems.

You shall at all times have the right to complain to the authority personal information if you suspect that your personal information in a wrong way.

Right to inspection
You always have the right to change the data that we (have) process that is related or traceable to you in person. You can do a request for this at our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a copy of all information with an overview of the processors who have this information among themselves, indicating the category under which this data we have stored.

Rectification right
You always have the right to change the data that we (have) process and related to your person or traceable,. You can do a request for this at our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a confirmation that the data has been adjusted.

Law on limitation of the processing
You always have the right to process the data that we have that are related to your person or traceable. You can do a request for this at our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address a confirmation that the data raises the constraint no longer to be processed.

Right on transferability
You always have the right to change the data that we (have) process and related to your person or traceable, by another party. You can do a request for this at our contact for privacy issues. You will receive a response to your request within 30 days. If your request is accepted we will send you on the email address statements or copies of any data about you that we have processed by other processors or on behalf of us or third parties. In this case we can probably not continue our services, because the safety coupling of data files then can no longer be guaranteed.

In addition, you have the right not to be subjected to automated individual decisions or profiling. The way we process your data is not in such a way that this law is applicable. Do you believe that this is so, please contact our contact for privacy issues.

Google Analytics Cookies
Through our website, cookies are placed by the American company Google, as part of the “Analytics” service. We use this service to keep track and to get reports on how visitors use the website. This processor may be required under applicable laws and regulations inspection in this data. We have not allowed the Google analytics information obtained to use other Google services.

Third party cookies
In the event that third-party software use cookies this is listed in this privacy statement.

In the case of Alltracks, the cookies on the website are functional. If you are logged in to Facebook, the cookies that are set by Facebook will be updated with information about your visit to our website. The same is true for YouTube (Google) because we use YouTube to play videos.

Changes to the privacy policy
We reserve the right at all times to amend our privacy policy. On this page you will find always the latest version. If the new privacy policy affects the way we process for you with data already collected, then we will bring to you by email.

Alltracks Contact Information

info@alltracks.eu
Contact for privacy issues: Jacqueline Visser Verleg

If you want to do a request concerning your processed data. We ask this to send to gdpr@hostspot.nl (Mark Visser). In this way we can offer you the easiest.

Cost
Your application is not free. This means that we do charge a fee. For a standard request is this €0.23 per page with a maximum of €5.00. If you are applying for data that are difficult to access (hard-to-access data processing) then you will be charged with €22.50. These costs must be paid in advance.